Our Policies
PLEASE REVIEW THE FOLLOWING TERMS & CONDITIONS IN FULL BEFORE PLACING YOUR ORDER OR INQUIRING. PLEASE DO NOT PLACE AN ORDER UNTIL YOU ARE READY TO MAKE YOUR PAYMENT. IT TAKES TIME TO COORDINATE, PLAN, AND INVOICE ORDERS. ALL CUSTOM ORDERS MUST BE PAID THROUGH WEBSITE OR INVOICE! CASH IS ONLY ACCEPTED AT TREAT TRUCK STORE!
ALLERGIES
PLEASE INFORM INDYSWEETSNTREATS OF ANY ALLERGEN AT THE TIME OF BOOKING! INDYSWEETSNTREATS PRODUCTS MAY CONTAIN OR COME IN CONTACT WITH MILK, WHEAT, NUTS OR OTHER ALLERGENS. IT IS THE RESPONSIBILITY OF THE CLIENT TO INFORM HIS/HER GUESTS OF THIS FACT. INDYSWEETSNTREATS IS NOT RESPONSIBLE & WILL NOT BE HELD LIABLE FOR ANY ALLERGIC REACTIONS OR INJURIES SUSTAINED AS A RESULT OF CONSUMPTION. ALSO, INDYSWEETSNTREATS USES METALLIC GOLD AND METALLIC SILVER LUSTER DUST, AS WELL AS, DISCO DUST. SOME PRODUCTS ARE NON-TOXIC, BUT NOT FDA APPROVED IN THE UNITED STATES. IF YOU ARE UNCOMFORTABLE WITH THIS, PLEASE LET ME KNOW PRIOR TO BOOKING!
DEPOSITS/REFUNDS/CANCELATIONS
TO ENSURE YOUR DATE, A 50% RETAINER FEE IS DUE UPON RECEIPT OF INVOICE. ALL ORDERS $100 OR LESS MUST BE PAID IN FULL. RETAINER FEE IS NON-REFUNDABLE AND SECURES YOUR DATE. RETAINER FEES CAN BE TRANSFERRED TO A NEW DATE IF AVAILABLE BUT WILL NOT BE REFUNDED. FINAL PAYMENTS ARE DUE ONE WEEKS PRIOR TO YOUR EVENT DATE. IF PAYMENTS ARE NOT MADE IN FULL BY THE AGREED UPON DATE YOUR ORDER WILL BE CANCELED.
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DELIVERY/PICK-UP
CUSTOM TREATS AND ONE TIER CAKES MUST BE PICKED UP! DELIVERY IS ONLY MADE IF AVAILABILITY IS OPEN AND HAS BEEN ARRANGED PRIOR TO BOOKING. TWO TIERED CAKES ARE MANDATORY DELIVERY! I AM NOT LIABLE OR RESPONSIBLE FOR THE TREATS AND ONE TIER CAKES ONCE THEY HAVE LEFT MY CARE. YOUR VEHICLE SHOULD BE PREPARED SO THAT IT IS CLEAN AND FREE OF ITEMS THAT COULD ROLL OR SLIDE INTO THE TREATS OR CAKE. PLEASE NOTE THAT SOME TREATS ARE VERY FRAGILE AND BREAK EASILY. PLEASE DRIVE CAREFULLY, SLAMMING ON BREAKS COULD DAMAGE CAKES AND TREAT PACKAGING! ALSO, BE MINDFUL OF CAR TEMPERATURE SO ICING OR CHOCOLATE WONT MELT!
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CARE
STORE TREATS AND CAKE AT ROOM TEMPERATURE. IF ITEMS WILL NOT BE CONSUMED WITHIN 24 HOURS PLACE TREATS IN AN AIRTIGHT CONTAINER OR BAG AND REMAIN AT ROOM TEMPERATURE. DO NOT LEAVE TREATS, CAKE, OR CUPCAKES OUT IN THE HEAT. I AM NOT RESPONSIBLE FOR MELTED ITEMS!
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**PLEASE NOTE: PAYMENT OF THE INVOICE SERVES AS YOUR AGREEMENT TO THE POLICIES, TERMS, AND CONDITIONS. AFFIRMATIVE ACTION MAY BE PURSUED UPON BREACH OF CONTRACT.**
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